Case Study /

Major Global Telecommunications Firm

Major Global Telecommunications Firm

Client

BlockAPT has partnered with Jersey Telecom (JT) that has developed a set of Mobile Network Operators (MNOs) Application Programming Interfaces (APIs). When triggered they provide a set of key datasets specific to an individual’s digital footprint in order to fight against mobile fraud. Using APIs, the BlockAPT platform’s mobile fraud engine is targeted across a range of mobile users within JT’s divisions exposed to mobile fraud – including SIM Swap Fraud, Call Centre Fraud, Account Takeover Fraud, Identity Fraud, Transaction Fraud and PSD2 Fraud.

BlockAPT’s central management platform enables JT’s Mobile Fraud Protection Services (MFPS) to be leveraged from a single command and control interface. Its ability to monitor and act against various mobile fraud schemes protects JT’s users 24/7 by adding layers of defence against mobile, financial fraud and data theft.

Defence in Depth Approach - Detection & Prevention

The BlockAPT platform leverages its API integration with JT to deliver comprehensive fraud protection services to protect against SIM Swap Fraud, Call Centre Fraud, Account Takeover Fraud, Identity Fraud, Transaction Fraud and PSD2 Fraud. It does this by implementing an effective defence-in-depth approach.

Solution

The BlockAPT platform defence-in-depth approach means a continuous vulnerability assessment program can be put in place to automatically detect and alert on various mission critical fraud schemes. This is backed by the right controls where remediation can be applied through proactive incident response handling as soon as high-risk fraud rules and workflows are triggered.

Using an API centric approach, the BlockAPT platform integrates seamlessly and effectively into JT’s existing change control processes. Notifications can be assigned automatically or with manual intervention as required in accordance with existing escalation procedures. Tracking features for audit trails and the ability to automatically back up and restore devices configurations ensures that the highest levels of consumer and corporate security is
enforced. With the added benefits of generating significant cost savings.

Deploy Cloud or on site implementation

Multiple mobile fraud datapoint access (call centre, POS, mobile) with bulk or real time load function

Single command and control interface using JT’s APIs with immediate access to fraud protection services

Single pane of glass WebUI infrastructure simplifying deployment

Schedule monitoring of select SIM numbers

Cyber threats managed proactively through a layered defence – Monitor, Manage, Automate and Respond across JT’s entire network and security ecosystem

Intelligent data analytics providing automated dashboard visibility through a single pane of glass view

Automated playbooks – pre-configured or customisable integrates into change processes

Benefits

Integration Immediate and effective access to JT’s mobile fraud protection services – no development required

Installed and running within 2 hours – rapid deployment with minimal disruption to JT’s business or to customers

Immediate ROI – tangible benefits realised on first day of deployment

Flexible and easy to use – integrates with existing communication processes for alerts responses from a single pane of glass WebUI

Automated incident response management – tied into JT’s existing change tracking and control processes

Real time dashboard view of mobile fraud attacks – 24/7/365 with global coverage using JT’s APIs

Smartphones have evolved from being a convenience to an essential part of everyday life. And each of these phones provides an access point into the sensitive areas of a person’s life causing SIM swapping to soar. At JT we believe Mobile network providers must play their part to help mitigate the risks of SIM Swap. By working with BlockAPT, we’ve strengthened our existing portfolio of services, enabling us to provide next-generation fraud protection services and the highest level of mobile security for our customers, delivering a complete, reliable and fully managed solution.
Barna Kutvolgyi
Managing Director - JT International